If you are not satisfied with your purchase, we are here to help!
Damages and Issues:
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and correct it immediately.
Standard Return:
Products are eligible for exchange or refund for 30 days following the date of receipt of your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Your item needs to have the receipt or proof of purchase. Please ship your return order to the following address:
Dominique Intimates Attn: Returns Department 57 Commerce Dr. Brookfield CT 06804.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Please note that this service does not exempt your order from final sale or other store policies.